Privacy policy
Privacy Policy
This Privacy Policy describes how Paw Wash ("we", "us", "our", pawwashco.store) collects, uses, and protects your personal information when you visit or make a purchase from our store.
Information we collect
Order information: When you place an order, we collect your name, billing/shipping address, email address, phone number, and payment details (processed securely — we do not store full card numbers).
Contact information: If you email us or subscribe to our newsletter, we collect your email address and any details you share.
Device information: We automatically collect some technical information (browser type, IP address) as part of normal store operation via our platform (Shopify).
How we use your information
We use the information we collect to:
Process and fulfill your orders, including shipping and payment
Communicate with you about your order (confirmations, shipping updates)
Send marketing emails (newsletters, promotions, abandoned cart reminders) — only if you've opted in
Improve our store and customer experience
Comply with legal obligations
Email marketing
If you subscribe to our emails, we'll send you updates about products, promotions, and offers. You can unsubscribe at any time using the link at the bottom of any marketing email, or by contacting us at
contact@pawwashco.store.
Sharing your information
We do not sell your personal information. We share information only with:
Service providers who help us operate our store (payment processors, shipping carriers)
Law enforcement or authorities, if required by law
Data security
We take reasonable measures to protect your personal information, including using secure, encrypted checkout through our platform. However, no method of transmission over the internet is 100% secure.
Your rights
You have the right to request access to, correction of, or deletion of your personal data. To make a request, contact us at contact@pawwashco.store.
Data retention
We retain your order and account information for as long as needed to fulfill orders, comply with legal/tax obligations, and resolve disputes.
Children's privacy
Our store is not intended for children under 13, and we do not knowingly collect data from children.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact us
If you have questions about this policy or your data, contact us at contact@pawwashco.store.